Refund policy

Return & Refund Policy

At Dresslikeus, we aim to deliver a smooth and reliable shopping experience. Please review our return and refund guidelines below.

Eligibility for Returns & Replacements

We accept return or replacement requests under the following conditions:

• The item received is damaged or defective

• The item received is incorrect (wrong product)

To be eligible, the product must be unused, in original condition, and returned with all tags and packaging intact.

Request Timeline

All return or replacement requests must be raised within 48 hours of delivery.

How to Request

To initiate a request, please contact us at support@dresslikeus.shop with:

• Your order ID

• Clear photos of the issue

• A short unboxing video (recommended for faster resolution)

Note: While an unboxing video helps us process claims quickly, we will still review all genuine cases submitted with valid proof.

Resolution Process

Once your request is reviewed and approved:

• We may arrange a return pickup or ask you to ship the item

• After inspection, a replacement or refund will be processed

Refund Timeline

Refunds are issued to the original payment method within 7–10 business days after approval.
Banks or payment providers may take additional time to reflect the amount.

Non-Returnable Cases

We currently do not accept returns or refunds for:

• Change of mind

• Size or fit issues

• Used or worn products

• Requests made after the allowed timeframe

Shipping-related delays within the stated delivery window are not eligible for cancellation or refund.

Need Help?

For any questions or support, contact us at:

Email: support@dresslikeus.shop 

We are here to help and ensure a fair resolution for every genuine concern.