At Dresslikeus, we strive to ensure you have a smooth and satisfying shopping experience. Please take a moment to review our refund and return guidelines.

Returns & Eligibility
We currently accept return or refund requests only under the following conditions:

• The item received is damaged, defective, or

• You have received an incorrect item

To be eligible for a refund or replacement, the product must be unused, in its original condition, with tags and packaging intact.

Important Requirement (Unboxing Video)
To help us process your request efficiently and fairly, we kindly require a clear parcel opening (unboxing) video as proof.

• The video must show the sealed package being opened

• The issue (damage/incorrect item) should be clearly visible

Requests without an unboxing video may not be eligible for refund or replacement.

How to Request a Refund
If your order meets the above criteria, please proceed return by simply clicking return option in product page/ order list or contact us within 48 hours of delivery at support@dresslikeus.in with:

• Your order details

• Clear photos of the issue

• The unboxing video

Our team will review your request and guide you through the next steps.

Refund Process
Once your request is approved:

• You may be asked to return the product (if required)

• After inspection, your refund will be processed to your original payment method within 7–10 business days

Please note that your bank or payment provider may take additional time to reflect the amount.

Non-Eligible Cases
We are unable to process refunds or returns in the following situations:

• Change of mind or dislike of the product

• Size or fit issues

• Requests raised without proper proof (unboxing video)

• Used or damaged items (not caused during delivery)

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We truly appreciate your understanding and cooperation. If you have any questions, feel free to reach out to us—we’re always here to help 💛